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Bitte registriere dein Produkt unten, um deine Garantie zu verlängern.
Die Garantie gilt ab dem Tag, an dem du das Produkt gekauft hast.

Hinweise zu Garantieinformationen: Bestell-Nr., Seriennummer, Kaufbeleg.
  • Bestell-Nr.:

    Du findest deine Bestell-Nr. in der Bestellhistorie des Kontos, über das dein Einkauf getätigt wurde.

  • Seriennummer:

    Die Seriennummer befindet sich auf dem Hauptteil des Produkts, aber niemals auf der Verpackung. Dies wird als S\N: XXXXXXXX angezeigt.

  • Kaufbeleg:

    Wenn du Produkte von Jackery offline in Geschäften gekauft hast, musst du einen Kaufbeleg hochladen, einschließlich Tickets, Gutscheine, Einkaufsquittungen, etc.
    Du musst hierzu das Kaufdatum, den Produktnamen und das Geschäft angeben. Du kannst die Informationen auch im Hinweisfeld eingeben. Wir werden deine Informationen so schnell wie möglich überprüfen.

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Einreichen und exklusive Vorteile aktivieren

Registriere dich für eine Jackery-Mitgliedschaft; ein Rabattgutschein im Wert von €200 wird dir direkt nach erfolgreicher Einreichung und Aktivierung zugesandt.
Regelmäßige Erinnerungen an die Produktwartung und ein 15%-Rabattgutschein sind ebenfalls erhältlich (mehr Informationen im FAQ-Bereich).

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FAQ
  • Is my Jackery defective? --- The starting power of inductive electrical appliances

    Products that operate with electric motors, such as microwave ovens, hair dryers, refrigerators, air conditioning compressors, and water pumps, experience a surge in power when they start. The starting power needed is typically 3 to 7 times greater than the rated power, which should be considered when determining power requirements. For instance, if the Jackery Explorer 240 is used with a refrigerator that has a rated power of 150W, it may shut down automatically. This is because the refrigerator is an inductive load device, which means it has a peak power or starting power that is several times higher than its rated power (3 to 7 times). Therefore, when the rated power of the refrigerator is 150W, its peak power or starting power can exceed 450W. If this exceeds the load limit, the circuit will automatically adjust to lower the output power or activate a protection device to cut off the power supply.

  • Is my Jackery defective? --- The starting power of inductive electrical appliances

    Products that operate with electric motors, such as microwave ovens, hair dryers, refrigerators, air conditioning compressors, and water pumps, experience a surge in power when they start. The starting power needed is typically 3 to 7 times greater than the rated power, which should be considered when determining power requirements. For instance, if the Jackery Explorer 240 is used with a refrigerator that has a rated power of 150W, it may shut down automatically. This is because the refrigerator is an inductive load device, which means it has a peak power or starting power that is several times higher than its rated power (3 to 7 times). Therefore, when the rated power of the refrigerator is 150W, its peak power or starting power can exceed 450W. If this exceeds the load limit, the circuit will automatically adjust to lower the output power or activate a protection device to cut off the power supply.

  • Is my Jackery defective? --- The starting power of inductive electrical appliances

    Products that operate with electric motors, such as microwave ovens, hair dryers, refrigerators, air conditioning compressors, and water pumps, experience a surge in power when they start. The starting power needed is typically 3 to 7 times greater than the rated power, which should be considered when determining power requirements. For instance, if the Jackery Explorer 240 is used with a refrigerator that has a rated power of 150W, it may shut down automatically. This is because the refrigerator is an inductive load device, which means it has a peak power or starting power that is several times higher than its rated power (3 to 7 times). Therefore, when the rated power of the refrigerator is 150W, its peak power or starting power can exceed 450W. If this exceeds the load limit, the circuit will automatically adjust to lower the output power or activate a protection device to cut off the power supply.

  • Is my Jackery defective? --- The starting power of inductive electrical appliances

    Products that operate with electric motors, such as microwave ovens, hair dryers, refrigerators, air conditioning compressors, and water pumps, experience a surge in power when they start. The starting power needed is typically 3 to 7 times greater than the rated power, which should be considered when determining power requirements. For instance, if the Jackery Explorer 240 is used with a refrigerator that has a rated power of 150W, it may shut down automatically. This is because the refrigerator is an inductive load device, which means it has a peak power or starting power that is several times higher than its rated power (3 to 7 times). Therefore, when the rated power of the refrigerator is 150W, its peak power or starting power can exceed 450W. If this exceeds the load limit, the circuit will automatically adjust to lower the output power or activate a protection device to cut off the power supply.

  • Is my Jackery defective? --- The starting power of inductive electrical appliances

    Products that operate with electric motors, such as microwave ovens, hair dryers, refrigerators, air conditioning compressors, and water pumps, experience a surge in power when they start. The starting power needed is typically 3 to 7 times greater than the rated power, which should be considered when determining power requirements. For instance, if the Jackery Explorer 240 is used with a refrigerator that has a rated power of 150W, it may shut down automatically. This is because the refrigerator is an inductive load device, which means it has a peak power or starting power that is several times higher than its rated power (3 to 7 times). Therefore, when the rated power of the refrigerator is 150W, its peak power or starting power can exceed 450W. If this exceeds the load limit, the circuit will automatically adjust to lower the output power or activate a protection device to cut off the power supply.

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