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FAQ

• Can I use the Jackery portable power station to charge my devices?

  The Jackery power stations can run devices at 110V AC (120V for the Explorer Pro E1000/2000 series) or 12V DC and up to the power capacity of the generator. (For example, an Explorer 240, with 240W power capacity will not run a 1000W appliance).

• Is your power bank no longer for sale?

  We are sorry to inform you that we have discontinued the sale and manufacturing of our portable power banks, such as the Bolt/Bar/Giant. Our main product line is the Explorer Power station.

• Are the Jackery power stations equipped with MPPT (Maximum Power Point Tracking) ?

  Yes, all Jackery power stations have a built-in MPPT (Maximum Power Point Tracking) controller.

• Do you offer a wind turbine as a recharging method?

  We have a conceptual design for a wind turbine that was introduced at the IFA event in Germany earlier this year. Our engineering team is working on fine-tuning the design before we can officially release any additional information.